Claims Advocate

Worthy Insurance Group, a national Property & Casualty Insurance Brokerage located in Skokie, IL, is looking for a Claims Advocate to join the Risk Management Department.  


Benefits Offered: 401K, Dental, Life, Medical, Vision, and many more 

Employment Type: Full-Time 


Who We Are

Worthy Insurance focuses on providing creative insurance solutions to the healthcare, social service, and real estate industries. Worthy empowers our employees to grow with personal and professional development opportunities. We encourage our employees to be active in our communities and industry. We actively communicate goals, acknowledge successes, and show appreciation for our team.

Worthy employees enjoy: 

  • Generous Paid Time Off 
  • 401k with company match 
  • Health, Dental, and Vision Insurance 
  • Gym Membership 
  • Insurance education bonus program 
  • Nationwide travel for client and prospect visits 
  • Paid Time Off for Volunteering 


Key Responsibilities 

  • Intake and report all claim to carriers, track when acknowledgments are received and when the first contact is made from adjuster to insured 
  • Explain the claims process to insureds in an effective and detailed manner  
  • Monitor all claim activity and follow up with adjusters and insureds to ensure seamless process  
  • Review carrier reserve amounts throughout the claims process to ensure accuracy and update the insured as necessary 
  • Maintain and document all claim activity within agency management system (EPIC) 
  • Utilize effective communication both internally and externally, including but not limited to clients, claims adjusters, Account Managers, Producers and the remainder of the Risk Management Team 
  • Assist Account Managers in gathering claim information as needed for marketing and renewals 
  • Be a collaborative and flexible member of the Risk Management Team 
  • Must be able to take initiative and research relevant statutes as applies to claims 




  • College Degree OR equivalent work experience 
  • 3+ years of Property & Casualty Insurance experience 
  • Property & Casualty agency management system 
  • Claims handling experience  
  • Illinois Property & Casualty license OR ability to pass the exam within 30 days of hire 


  • Proficient with computers and standard Microsoft software packages 
  • Excellent oral and written communication 
  • Creative problem-solving skills 
  • Superior organizational skills 
  • Exceptional time management and attention to detail 



Ready to work here? Apply for this position today!